Frequently Asked Questions

Do we offer samples?

Unfortunately, we are unable to offer samples, we do offer singles and smaller pack sizes to avoid having to place larger orders of new items. 
What is the mininum order?
You can choose from 1 to unlimited items, please remember its free delivery over £39
Do we offer a subscription service?
Not yet!  However, we hope to roll this out sortly. 
How long will the treats last?
Most treats will have 6-9 months shelf life if not longer, to maximise shelf life, store them in a dry, cool treat jar or cupbaord. 
Can I amend or cancel my order?
Of course, once your order is packed and ready to go, it's down to whether the courier has collected or not, so please get in touch asap.
Can I change what's in a mixed box?
No, sorry all mixed boxes sold online are premixed, however watch out for the specials on our social media channels where you can mix and match.
Can I add on to my order?
Last minute add on to your order shouldn't be a problem as long as we haven't packed your order. Always email, ring or message us asap.
My order is wrong, what do i do?
We endervour to make sure everything is always right. But we are only human after all. So please get in touch within 24 hours of your order being delivered. 
Where are the treats sourced from?
All our treats are carefully sourced, from our choosen partners and manafactures. Our carefully choosen partners are located within Europe and Singapore. 
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